Professional low code solution implementation in form of emailing tool for a global technology company.
ABB is a leading global technology company with a wide range of digitally connected electrification, robotics, automation, and motion solutions. The company has a long history of technology innovation investing in collaborative research activities covering topics such as artificial intelligence, sensors, mechatronics, power electronics, electrodynamics, and manufacturing.
ABB employs 105 thousand talented people in over 100 countries. Out of approximately 7 000 employees in R&D, more than 60% are focused on software and digitalization.
ABB, like virtually any organization, and frankly speaking - most of us, thrives in an everchanging IT environment. New frameworks emerge, infrastructure evolves, the IT systems are becoming faster, more reliable, and user friendly. Some IT solutions become obsolete and need to be substituted with newer tools that allow adaptation to the changing IT world and people’s needs.
Exactly this has happened at ABB with its emailing needs. The Company distributes thousands of emails, which need to be carefully prepared, checked, and approved, daily. The setup is complex and substantial, with multiple user groups, subscribers, and administrators. The ABB’s existing tools, which were scattered and created organically, could no longer keep up with the fast-paced changes in infrastructure and IT environment.
This is when the PMG Platform was chosen as the low-code solution, suitable for rapid application development, release, and maintenance. GGS was selected to build the single, centralized Emailing Tool application and help to embed the PMG solution within ABB’s infrastructure environment.
The following ABB’s needs were addressed:
Our GGS team recognized the following challenges during the low-code development of the tool:
Surprisingly, the greatest challenge was not building the tool itself, which was carried out by the experienced ABB - PMG - GGS teams on a partnership basis. It was rather the complex infrastructure setup, which required extensive communication, conscience, and patience on all sides. Fortunately, as teams heavily experienced in implementation and set up of IT projects, we all knew that any potential issues will clear up if we keep going in the right direction.
Low -code solution provided by PMG was a great match.
Its versatility allowed to quickly build the application and add flexibility. Another advantage of the solution is that it allows to develop other applications relatively quickly - not necessarily related to the Emailing Tool itself.
The platform, therefore, has a great potential of automating and digitalizing other areas of the organization. The GGS automation team was selected for the integration and the build.
Here is what our team proposed: