Robotic Process Automation

We implement Robotic Process Automation

We help our clients to automate their Business Processes with Robotic Process Automation Solutions. From the very first step with process discovery to a fully operational internal RPA team.

What is Robotic Process Automation?

RPA, or Robotic Process Automation, is the name given to software that can perform tasks at the user interface level. Put simply, this means that anything your employees do where they have to follow a simple process and a set of rules can be performed by RPA

By using RPA tools, your business can configure software, also known as a “robot”, to perform highly repetitive tasks that would otherwise need to be done by an employee. How is RPA Commonly Used? Because RPA is great for repetitive tasks that have to follow a specific set of rules, there are multiple areas of business where these robots thrive.

93%RPA is software that gives back 93% time spent on repetetive tasks

Who RPA is for?

RPA is widely used in all sorts of industries. It has practical potential everywhere where people use computers to perform repetitive, manual work.

Accounting Departments

RPA bots can automate general accounting operations

SAP users

RPA bots can help you with SAP operations

Logistic Companies

let RPA to execute your logistic processes

Ecommerce customer support

use RPA to shorten the complaint process

Shared Service Centers

automate back office processes in your SSC

Contact Centers

automate the entire customer service journey

HR Departments

focus on people, not paperwork

Manufacturing

automate your manufacturing operations using RPA bots

Save time and eliminate repetitive tasks

RPA benefits

Multiple areas where Robotic Process Automation can be implemented result in possible multiple benefits for the company, not only in increasing productivity and reducing costs.

100% Process compliance

Properly configured robots don't make mistakes, assuring full process compliance

Faster and more cost-effective work

Tasks supported by RPA are completed faster, allowing to use human resources in more effective ways

Employee satisfaction

Company employees that do not have to do manual, repetitive and mundane tasks are happy and support further automation efforts

Process improvements

With process mapping for RPA implementation, we find optimal ways to execute tasks, which result in major improvements

24/7/365 Availability

Robots can work unattended without a need of a break, executing programmed commands as long as you need

Scalability and Flexibility

Automations can be easily shared between departments, modified and scaled, responding exact needs of the whole organization

Our partners

We work with leading RPA vendors to guarantee that we will be able to choose products that are the best choice for your business.

Case study

Implementation of a Robotic Process Automation at Westwing

Industry
ecommerce
Technology
UiPath
Process Lead Time Reduction
86%

Stages of RPA implementation

Check the ways of working and most common RPA implementation process steps

01

Process Identification

We brainstorm and identify the list of potential process for RPA. Then we analyze the business legitimacy and expected returns.

Time:
1-3h meeting
Client:
Business
GGS:
Consultant
02

Process Evaluation

We prepare estimation and scope of work. We also analyze process exception and prepare as-is process map.

Time:
3-5 days
Client:
Business, IT
GGS:
Consultant, RPA Developer
03

Development

We create task backlog based on estimation, detailed implementation plan, start developing the bot prepare Solution Design Document (SDD).

Time:
6-21 days
Client:
Business, IT
GGS:
RPA Developer
04

User Acceptance Testing

We conduct acceptance tests in the client's environment and implement the necessary changes.

Time:
1-3 days
Client:
Business, IT
GGS:
RPA Developer
05

Go live!

We move the bot into production environment and train end users. Then we support and improve solution.

Time:
1-3 days
Client:
Business, IT
GGS:
RPA Developer

RPA Implementation Consulting and Services

We believe that RPA is the first step to unlock the full potential of a truly innovative enterprise.

GGS IT Consulting offers professional, End-To-End Implementation of Robotic Process Automation software. We support enterprises with researching opportunities, implementing solutions, and monitoring effectiveness, to accomplish full automation potential.

Properly implemented, Robotic Process Automation can reshape a company's processes and be the first step to digital transformation. With the right expertise, there is a greater chance that such an initiative will be successful. By using the services of Robotic Process Automation consulting experts such as GGS IT Consulting, enterprises can drastically improve their chances of success.

With our experience, we can help your enterprise to turn software into value. Start the digital transformation of your business with automation - cut costs, increase profits, and save time.

See how we can support your business automation initiative with our services.

Process Discovery and Analysis

Not always customers contact us with a specific process in mind to automate, and we are ready to analyze how teams work, what time-consuming tasks can be identified, and how companies can benefit from streamlining them with the use of RPA.

In multiple cases, a fresh look at process logic is what is needed, as many tasks can be optimized. After process mapping - when we know exactly what needs to be done and how it is done now, we can look for opportunities to further streamline processes.

Building Automation Strategy

A base of successful implementation should always be creating a business automation strategy. By learning about the company, analyzing processes, and business-specific we can highlight the key processes, areas, or departments to automate, and assure that initiatives will be closely aligned with the overall business strategy.

Robotic process automation implementation requires the right combination of people, processes, and technology, but without overall strategy chances of success are reduced.

Proof of Concept (POC)

At an early stage of the RPA journey, many enterprises require a demonstration of benefits that can be achieved by process automation. POC service helps to estimate the value of RPA to an organization, select the initial automation team within the company, develop the RPA implementation model and develop a framework of deployment and governance.

With usually one process automated and documented design steps, companies can see benefits of automation, select which RPA vendor will suit their needs in the most complex way, and decide if the initiative should move towards the pilot phase.

RPA Licensing and Total Cost of Ownership

We help our customers to understand what costs are tied to automation and how to choose the best vendor and licensing model, which will be the most cost-effective in the long run.

With licenses being only a part of the TOC it is important to have a full picture of the upfront and ongoing costs, including training and infrastructure setup and maintenance.

With an unbiased approach and extensive knowledge of major vendors, we can help to choose the best solution for each enterprise.

Creation and Deployment of Software Bots

We work with enterprises not only on the strategic aspect of Robotic Process Automation. With a team of developers, we are ready to support our customers with the skills needed to plan, create and deploy robots in the most effective way, while teaching automation leaders within the company how to do this and what to avoid.

RPA Knowledge Transfer

Automation efforts are most effective when employees not only use robots but also understand their role, value and engage themselves in the transformation with ideas for further automation.

We support our customers by not only implementing RPA but most importantly through training, mentoring, building methodologies, and knowledge sharing. With hundreds of courses available on vendors' websites for free, it could be valuable not only to know where to start but to also have access to professional know-how, based on real-life cases and successful implementations.

Planning and creating an RPA Center of Excellence

Automation brings numerous benefits, but it is also costly and requires effort. When an enterprise starts to automate processes it is usually the first step on a way to full digital transformation.

At some point, it will be necessary to create a designated team responsible for managing RPA initiatives. It will allow us to scale up automation, assure that all robots will be secure and compliant with company regulations. RPA Center of Excellence guarantees a high level of supervision over automation, as well as standardization, effectiveness reporting, centralized development, and maintenance.

We are able to support our customers in the entire process of planning and creating our own RPA Center of Excellence.

RPA Support

Each process automation results in a future need for maintenance. Even with perfectly designed and deployed robots some problems will occur, caused by technical issues, not predicted exceptions, process changes requiring modification of existing bots, and many other factors.

When a process is not properly maintained, the result can be not only a significant downtime but in the worst-case scenario, also a loss of trust in the entire automation initiative if consequences would be severe.

That is why it is crucial to ensure that each automation will be not only properly planned and implemented but also maintained.

RPA outsourcing and team extension

Each automation to be really successful requires a team of experienced developers. Of course, simple bots can be designed basically by anyone with a drag and drop interface available in most RPA solutions.

The real value of a professional team lies in process-oriented thinking and experience with multiple automation, which allows us to speed up implementation and avoid many mistakes resulting from a lack of knowledge.

For enterprises that just start with automation and do not have yet experienced teams to pilot the implementation services such as RPA outsourcing and team extension are especially valuable.

FAQ

Here are some typical questions that you might have when it comes to the dedicated RPA software.

How much does RPA implementation cost?

The cost of implementing RPA solutions consists of several elements and depends to a large extent on them. Most often it is the cost of RPA software and implementation services, sometimes there is also pre-implementation analysis cost.

Depending on the selected software and the required functionalities, its cost may vary from 3,000 to 10,000 EURO per robot per year. A process with an average level of complexity can be implemented within 1 to 3 weeks, which is reflected by the cost of the service at the level of several to several dozen thousand EURO. In GGS we always want to understand clients goals behind RPA implementation to prepare solutions which is cost-effective for every particular case.

How long does it take to implement a RPA solution?

We believe that the process of implementing automation and improvements in the company never ends. We should always look for more optimizations. When it comes to implementing RPA in companies that are just starting their journey with automation, the first working processes appear after about one month of cooperation. The implementation of subsequent processes takes from 1 to 3 weeks.

Should I use consulting company to implement Robotic Process Automation software?

It is not necessary, automation can be implemented on your own, but it is not a recommended approach for companies starting their RPA journey. With the implementation partner you will identify processes for automation much faster and better, set KPIs for activities related to RPA. Implementation company will help you also to build an internal culture of automation in your company. Over time, the partner can also transfer the necessary knowledge and competences to allow you to develop robots internally.

Can I automate SAP operation using RPA?

Yes, it is a common case that ERP systems such as SAP are part of the process to be automated. RPA software has the ability to automate processes that are implemented in various systems such as web browsers, spreadsheets, ERP systems and many others.

Which RPA vendor should I choose?

There are many RPA software vendors on the market. The most popular are UiPath, Microsoft, Automation Anywhere or BluePrism. The choice should depend on our technical and business requirements. It is worth to look for a partner who, based on his experience, will help you decide which vendor fits the needs of your organization.

Book a free meeting

Our consultant will suggest how to verify if RPA is the right solution for your company.

Mateusz Tajak
30 min with consultant
30 min

Benefit from 30 minutes of free consultation to discuss opportunities of:

  • Robotic Process Automation
  • Digital Transformation
  • Business Intelligence