Sales Performance Management from implementation perspective: what's important for the Clients and how the SPM systems stand against the needs.

Cost reduction and optimization of the delivery time of business support software.

The construction and development industry is mainly based on manual labour related to building. It is what generates revenue and earns companies money. In today’s market, the back office with its double responsibility of customer service management and ensuring that the company runs smoothly day-to-day can be a considerable cost.

In many companies, back office processes lag behind innovations in the construction processes. This means that the industry still has a lot of room for optimisation to streamline many of its trouble spots, reduce the error rate, and eliminate payment bottlenecks, aiming for reduced process costs.

Manufacturing companies need effective tools to monitor employee working time and performance. This statement appears in many conversations, pointing to a tricky challenge, both managerial and financial. The reasons why companies choose to use these tools include:

• a lack of precise record-keeping on employee working time, available to managers/supervisors/team leaders;
• optimisation of production processes;
• cost optimisation;
• business process adjustment, which I wrote about here;
• real-time visibility of staff working hours;
• the need to plan working time