How do we identify the right process for Robotic Process Automation in a small or medium-sized company?
Digital transformationRobotic Process Automation (RPA) has become firmly established in banking, insurance and other large businesses. In these types of organizations, it is not difficult to decide which processes should be automated first, due to their scale. The case is slightly different for companies in the SMB segment. Here, it is definitely more difficult to identify such processes and appoint the person responsible for finding them and calculate RPA profitability.