We are a one-stop shop for business process automation - from needs assessment, process analysis design, implementation, and creating in-house RPA team.
We combine technical expertise with unique business knowledge to carry you through every step of automation using Robotic Process Automation.
RPA consulting
Not sure where to start? We assist in selecting the right processes for automation and estimating their effects on performance. With our proof-of-concept method, evaluate RPA's impact before making a full-scale investment.
Process audit
Leveraging our experience, we determine whether automating the given process makes business sense and whether the current set-up is efficient and automation-firendly.
Automation project design
Choose a process, and we'll lay out the project, handle documentation, design workflows, and arrange licenses. You can then decide to implement independently or partner with us.
RPA implementation
End-to-end implementation of RPA bots - ranging from support in process identification to programming and full automation launch. We take care of it all.
Run management and RPA support
As the implementation of automation is a process of continuous improvement, we maintain and monitor the bots for our customers.
Knowledge transfer and RPA trainings
As we implement RPA, we share our knowledge about the process identification procedures and technical aspects of RPA, so that you have a fully functional RPA team in-house.
RPA software and licenses
Confused about the right RPA tool? As partners of leading RPA producers, we recommend solutions matching your company's objectives and manage the licensing.
How do we automate a process?
Our transparent 5-step method ensures RPA implementations are successful and hassle-free for our clients, with each phase strategically designed to meet your business goals.
Process Identification
1
Together we identify potential processes for RPA to assess their business legitimacy and expected returns.
Process Evaluation
2
Next, we estimate the scope of work, analyze process exceptions, and prepare a current process map.
Development
3
Using our estimates we set up a task backlog and implementation plan, prepare documentation, and begin developing the bot.
User Acceptance Testing
4
Clients test the solution in a controlled environment. Our comprehensive internal testing catches most of the bugs, minimizing the UAT phase for our customers.
Go live!
5
We move the bot into the production environment, train end-users, and offer continuous support with further optimizations.
Case Studies
Implementation of a Robotic Process Automation at Westwing
Implementation of a Robotic Process Automation solution in a dynamically developing e-commerce company.
RPA is widely used in all sorts of industries; virtually everywhere, where people use computers to perform repetitive, manual work.
Accounting Departments
RPA bots can automate general accounting operations
SAP users
RPA bots help with SAP operations
Logistics
Execute your logistics processes with RPA
Ecommerce customer support
Use RPA to speed up the client communication processes
Shared Service Centers
Automate back-office processes in your SSC
Customer Support
Automate the entire customer service journey
HR Departments
Focus on people, not paperwork
Manufacturing
Automate your manufacturing operations using RPA bots
Technologies we support
Save time and eliminate repetitive tasks
FAQ
How much does automation of business processes cost?
All our automation projects are custom solutions tailored to the particular situation of our client. Our team will analyze the business case and propose the best-fitting technologies and most cost-effective options for your budget.
In general, you can think of automation as a self-financing project. For all our past clients, business process automation achieved profitability in a relatively short time.
Keep in mind as well, that the cost of not investing in automation is larger than doing so. Think about the unsatisfied employees who are burdened with loads of repetetive tasks you'll need to hire and support, the cost of lagging behind the competition, or inability to introduce innovation due to low levels of digital transformation.
How long does it take to automate business processes?
It depends on the type and scope of the services you choose - whether it's just consulting and a process audit or full development and RPA implementation with user testing and support. Other variables influencing the time to completion are the size of your company, and the number and complexity of the business processes you'd like to automate.
Who is automation for?
Automation is for everyone - no matter the size of the company, as long as there are repetitive tasks your employees are currently carrying out manually, there are processes you could automate.
Many such tasks are found in the following departments, for example:
HR
Accounting
Customer Service Centers
Shared Services
Finance
Logistics
What tasks are easy to automate?
There are many back-office tasks that can be easily automated with RPA. Here are some examples:
Customer service: you can automate processes such as confirmation of order fulfillment dates, automatic response to frequently asked questions, or confirmation of product availability.
Data management: RPA can automatically collect, segregate, and process large amounts of data, as well as generate reports. Hence, it's common to automate processes such as calculating the demand for raw material, tracking stock levels or determining the effectiveness of machines, employees, or teams.
Human Resources Management: RPA can be used to automate recruitment processes, employee records, payroll calculations and log working time.
Automation of invoicing and accounting: Tasks associated with invoicing and accouting are one of the most common ones to automate. RPA robot can generate, send and track invoices, as well as enter data into accounting systems. Additionally, you can digitize HR documents or employee records, and automate document circulation in general.
Transport and Logistics: Automation can include creating transportation routes, tracking shipments, and estimating the time of delivery.
What RPA technologies are used for business process automation?
The leading technologies of RPA are the following:
UiPath: This is one of the most popular tools for process automation. Thanks to its simplicity of use and support for many programming languages, UiPath is the first choice for many organizations.
Microsoft Power Automate: is Microsoft's RPA system for creating automated workflows between applications and services.
Blue Prism: This is another RPA solution that focuses on providing full business process automation.
Automation Anywhere: Offers a business process robotization platform that includes tools to manage, build and deploy RPA robots.
Pega Systems: Pega is known for its business process management (BPM) technology, but also offers a robust RPA system.
