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Top 12 Use Cases of Robotic Process Automation (RPA) in Retail

ProcessDamian Andruszkiewicz

Global retail sales were projected to amount to around 26.7 trillion U.S. dollars by 2022, up from approximately 23.6 trillion U.S. dollars in 2018. With such growth and disturbances across supply chains that started in 2020, many companies are looking for ways to streamline their business processes, cut costs and improve efficiency. Robotic Process Automation (RPA) software can be a solution to many problems that retailers are facing. In this article, we will show the benefits of process automation in the retail industry.

Effective e-commerce inventory management with RPA

ProcessDamian Andruszkiewicz

E-commerce sales are growing rapidly worldwide and with increasing demand, it becomes more challenging for e-commerce companies to keep track of the amount, location, and pricing of products available for their customers. When we add to the picture different business models involving the use of company own warehouses, third-party logistics fulfillment center (3PL), or dropshipping products that are housed in a separate business, proper Inventory Management is essential. In this article, we will show examples of how can Robotic Process Automation (RPA) be used to streamline inventory management in e-commerce.

Use cases of RPA improving e-commerce customer service

ProcessDamian Andruszkiewicz

According to, e-commerce sales worldwide are predicted to reach $6.5 trillion by 2023. With growing demand also competition grows, and enterprises are looking for ways to reduce costs and boost sales. One of the best strategies is investing in customer service, which through improved customer experience translates into higher sales, higher client retention, level of loyalty and trust, better recognition and brand awareness, and fewer returns or complaints. In this article, we show use cases of Robotic Process Automation (RPA) for the improvement of e-commerce customer service.

How to use RPA in e-commerce to gain a competitive advantage

ProcessDamian Andruszkiewicz

According to the Grand View Research report “global e-commerce market size was valued at USD 9.09 trillion in 2019 and is expected to grow at a compound annual growth rate (CAGR) of 14.7% from 2020 to 2027”. With even faster growth in 2020 than was anticipated, due to increased online sales, resulting from closures and limitations, companies have to deal with additional work, often manual in nature. Robotic Process Automation software can be a solution for many companies that are working with legacy systems and struggle to scale up their operations without looking for new employees.

UiPath vs Automation Anywhere. Experts compare RPA software.

ProcessDamian Andruszkiewicz

Robotic process automation software is gaining popularity, and with the increasing number of tools available, it is harder to choose the best solution for your company. In this article, we will compare two of the most popular tools - UiPath vs Automation Anywhere. Knowing what are the main differences between them and how they can be used to streamline your business processes should be helpful in deciding which one will be the best choice for your company.

Robotic process automation consulting. How to find and choose the best experts

ProcessDamian Andruszkiewicz

Robotic Process Automation (RPA) is being searched and implemented by many companies in various industries, to perform time-consuming tasks and streamline business processes. With growing competition and declining profit margins, companies look for automation as a solution. Quick ROI and easy (at first glance) implementation are factors that speed up the process of automation. In this article we will show you how your company can benefit from RPA consulting services, to assure that automation is being implemented and used in the most effective way.

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